​

Payment Information

To reserve a baby hedgehog, a non-refundable deposit of $75 is required along with a completed approved application and short phone call for screening. This deposit will be deducted from the total cost of your pet.

If you elect for transportation services, transport payments should be settled when reserving your pet to prevent any delays in arrangements.  

Remaining payment for your hedgehog are due upon pick up for in-person pickups, with an adult over 18 required to sign the adoption contract at that time.

Both us and the new family will personally sign the adoption contract during in-person pickup or electronically if the baby is transported by a third-party company. Contracts for babies being transported MUST be comepleted and returned no later than 7 days before transport. If the contract is not signed, the hedgehog will not be put on transport. 

​

Payment methods accepted include:

Cash App at https://cash.app/$heartoftxhhogs

Venmo Friends and family

(If goods and services is selected add 3% to your total, Venmo takes from our payout and total payment amounts are not met)

at https://venmo.com/u/heartoftexashedgehogs

​​​

​

Waiting List

 Typically, we don't have babies available as our waitlist is almost always full. An application on file and a deposit holding your spot are required to be posted on our waiting list. Once these requirements are met, we will contact you to let you know who's available once babies reach 3 to 4 weeks of age. We will contact you via text in order of placement on the waiting list and provide photos and prices on our available babies. The waiting list is the best way to get the baby that you are looking for! Babies posted on the available page have been overlooked by our waiting list, making them available to the general public. We allow 24  hours before we must move to the next adopter on the list, we are always happy to answer questions and send pictures and videos to help you make this decision.

 

If you are on our waiting list and decide to wait another month to select a baby hedgehog, let us know. When reaching out to our waiting list, if if you don't respond in 24 hours, you will added to the next selection. We want our families to be 100% happy with the baby they picked. If you have any special requests let us know so that we can match you with the perfect baby!

 Waiting list deposits and application approvals expire after 12 months.

​

Pricing Information

Our hedgehogs start at $200 for adults, and babies are 350 regardless of color or sex.

Adults over a year old $200 - $300

Occasionally, we may have reduced fees for pets.

​​

Transport

Ground Transport Shipping Available in the United States

Location: Lorena, Texas

For individuals unable to retrieve their pets within city limits, we provide ground transportation services. Transport payments are expected upon reservation to avert any delays.

Transportation can be distressing for animals; hence, it is recommended that adopters personally pick up their pets whenever possible. Should you opt for transportation, please acknowledge that it is undertaken at your own risk.

Flat-rate national transport starts at $200 and my increase depending on which transportation company is used. 

Personal transport (less than 150 miles): $0.85 per mile, with a starting fee of $25

We partner with reputable USDA-certified and insured transport companies for deliveries. Transport pick-up may require up to 45 days from the readiness date, though typically sooner (within 15 to 30 days). We do not provide refunds for transport delays; however, we guarantee the safest and most expeditious routes. Regular updates are furnished for transport companies. A ventilated carrier is included for transportation purposes.

Full payment must be settled 14 days before transport is to occur. Our trusted transport partners include: KD’s Critter Transport, Tiny Tails Transportation and Mel's Neighborhood Transport.

We do not sell hedgehogs to individuals residing in regions where hedgehogs are prohibited, and we are unable to deliver hedgehogs to those locations within the United States. In every situation, the Buyer/Owner accepts full responsibility for complying with State or City Laws concerning the legality of owning this pet in your location. Any applications from residents in areas where hedgehogs are illegal will be declined.

​

Pick-up

All baby hedgehogs are ready for adoption between 6-8 weeks old and come with a starter food bag. Hedgehogs can leave between 6 and 7 weeks old, in some cases, 6 week olds can leave if the meet 175g for 3 consecutive days with no weight loss as they grow. Our hedgehogs must be 8 weeks and 175g to leave for transport.

Upon placing a deposit and completing a questionnaire, we'll arrange a pick-up day and time. Available dates are approximate and not guaranteed for any pets.

Remember to bring your own carrier for car travel, or purchase one from us at $10 for hedgehogs carriers. Notify us within 48 hours if you need a carrier.

Babies should be picked up within 7 days of the readiness date, or inform us if there will be a delay.

Transportation services within 150 miles of Lorena, TX are available with 24 hours' notice, starting at $25 plus 85 cents per mile transport fees and balance must be paid in full.

There's a 7-day grace period for picking up your reserved pet. Optional boarding is available at $5 per day. Balances must be settled by the 7th day after the readiness date. Failure to pay may result in forfeiting your deposit and removing the hold on your reservation.

​

Anticipated Ready Dates

Available pets must show consistent weight gain while weaning and no signs of illness. If anything changes you will be notified and either offered the option to select a different baby who's ready or given an updated ready date if you wish to wait until we are more confident about your baby's growth and health.

​

Health Guarantee and Warranty

Your pet will be healthy, disease-free, and parasite-free at the time of purchase to the best of our knowledge. If your pet is found to be ill, we will take all necessary steps to address the problem as specified in the adoption contract.

Because of the developmental changes that all animals experience, we cannot guarantee specific colors and temperaments. Any animal with teeth can bite and we are not liable for damages that may happen once an animal leaves our care. 

 

Occasionally, we may have older or surrendered hedgehogs available for adoption; however, these do not come with health guarantees.

We offer a lifetime warranty for Wobbly Hedgehog Syndrome (WHS) for all hedgehogs born at Heart of Texas Hedgehogs. If your hedgehog develops WHS, we will provide a replacement. Please note that WHS can only be confirmed posthumously through a licensed professional's animal autopsy report.

If your pet passes away within six months of purchase due to a genetic issue other than WHS, we will replace it with an equal-value hedgehog upon submission of a necropsy report.

This guarantee excludes accidental death or injury, treatable diseases, neglect, abuse, disclosed faults, or veterinary expenses.

Within 7 days of receiving your pet, a veterinary examination is recommended. If any illness or parasites are confirmed during this period and are traced back to Heart of Texas Hedgehogs, we will cover the associated medication cost for treatment.

Note that symptoms like wobbliness or limb weakness do not necessarily indicate WHS, which develops gradually. Contact a veterinarian promptly if you observe concerning signs, as they could indicate other health issues.

 

***Note*** Water bowls can contribute to illnesses. Bowls can be spilled and easily contaminated with urine and feces. Commercial hedgehog food is not an adequate source of nutrition. Malnutrition from commercial hedgehog food can stunt growth, cause weakened immune system, and cause foul smelling stools. Feeding commercial hedgehog food or using a bowl to give water is not advised and voids our health guarantees. We find that poor oral health in hedgehogs is not directly linked to the use of water bottles.​

​

​Surrender / Rehoming

Please don't hesitate to return a hedgehog to us if you cannot provide care for it during any stage of its life. You are required to reach out prior to re-homing any hedgehog adopted from Heart of Texas Hedgehogs in order for us to transfer our lifetime WHS guarantee and lifelong support to the new owner. You will be asked to send proof of a recent vet record (14 days or less) as proof the hedgehog you are rehoming is in good health. We do not want any hedgehogs rehomed due to the fact the original owner cannot afford medical treatment. We are comfortable taking on these unexpected medical expenses with any surrenders.

If you decide to surrender a hedgehog to us, we do not do "buybacks", due to the expenses associated with housing, treating, and re-homing any hedgehog surrendered. Please know we will take any hedgehog in, no questions asked and will travel to go get a hog in need. If you’re far, we will refer you to a local hedgehog rescue that we know will help you!

We reserve the right to rehome any pet surrendered to Heart of Texas Hedgehogs after quarantine.​

 

Return Policy

NO refunds will be given, NO exceptions.

We will not replace a pet if anything happens to it due to negligence, injury, or improper diet.

​ALL SALES ARE FINAL. 

If you have any questions about your pet contact us and we will answer.

We will ALWAYS take back one of our babies no matter what, at no cost to surrender.

We reserve the right to refuse sale to any individual or entity.

Our policies are subject to change at any time without notice.